Support and Warranty
HD Cameras USA knows very well that consulting, design, and implementation are only parts of a much longer relationship process. Our clients rely on expert service before, during, and after their systems are installed.
Unrivaled Services
Warranty
Our award-winning warranty is included on all parts and labor of your project, and in order to make a warranty claim, you need to have purchased your gear through our website or one of our authorized US locations, and you must provide proof of purchase.
After the 3-year warranty period, customers that are in high demand environments sometimes request additional services, we offer comprehensive and rapid response site support and maintenance contracts for all of our interested customers. Your electronic infrastructure systems are only effective if it is working properly, so trust us to provide you with the support and maintenance you need.
Service Contracts
The servicing and repair of equipment throughout the life cycle of a product is vital to the efficiency of your business. Protecting your investment with an annual service agreement is a great way to ensure your equipment is operating at peak condition.
We advise all of our clients to consider a full-service maintenance contract to ensure that your project’s assets will be worked on only by those with the expertise and specific training of our certified technicians.
Benefits of a Service Contract with HD Cameras USA
- Minimize Unexpected Repair Costs
- Preventative Maintenance
- Budget for Repairs
- Extends Equipment Life
- Less Downtime